Currently part of the Global Digital Marketing team in Merck Consumer Health, with the responsibility of managing the global marketing internal blog and some of the CMO’s platforms (such as Facebook, Twitter, YouTube, and Instagram); create visual content and media assets for digital use; monitoring and moderating conversations on the blog, responding to comments, questions and concerns, as well as proactively engaging and establishing relationships with community members and advertising agencies; promote integration between content and community; analyze insights and surveys; support on Merck-related event logistics, which gave me the knowledge on project management platforms (such as Trello and Jira) and Content Management Systems (Microsoft SharePoint and DoubleDutch); on-going projects such as Marketing Academy (supporting with webinars in the GoToWebinar platform) and asset management via Adobe Experience Manager.
Age 27, Portuguese. BA in Marketing, and MA student with an emphasis on digital marketing. Several years of experience on various social media management & CMS roles across distinct areas, including student NGOs. Experienced graphic designer freelancer with over 100 successfully completed custom tasks. Proactive and independent; analytical and creative; eager to work as a part of an international team towards a shared purpose or goal. Avid user of social media; interested in new technologies, with extensive software and digital knowledge and competencies.
Junior Community Manager Intern
Global Digital Marketing at Merck Consumer Health
February 2018 - Present
In 2014, I've started doing Graphic Design freelance work for clients, most of them via Fiverr
On Fiverr, I've completed more than 60 orders from clients in 13 different countries
I also did Freelance works as a Copywriter and Social Media Manager, which included the following clients:
December 2014 - February 2015
Review and analysis of music records and concerts (in Portuguese).
July 2006 - September 2009
Volunteer work during the Summer, in the companies of familiar nature "Auto Lindeza" and "Lindauto - Commerce of Automobiles", with the goal of acquire experience and ability to client support, knowledge of the operation of the company, management of social networks, CRM (Customer Relationship Management) and billing software.
RegisFundão - Office Machines
January 2009 - June 2009
Fundão and Covilhã, Portugal
InforGiga - Computer Solutions
September 2008 - December 2008
Internships under the Computer Technology study at High School, in order to acquire experience in a computer-based company, from customer service and sales, to hardware change and formatting of software and operating systems.
University of Beira Interior
September 2017 - Present
Currently enrolled in Master's degree in Marketing.
The Balkan School of Languages
June 2016 - March 2017
I've started a French course with A2-Level Classes. My final CEFRL Level was assigned by the School as B1.
University of Beira Interior
2011 - 2014
Unfinished Bachelor's Degree in Computer Engineering
2009 - 2011
Unfinished degree due to the change of field study (to Marketing at UBI).
Completion of High School with a final Technological Aptitude Exam and a Student Internship in order to obtain the degree of Level 3 Technician in Computer Technology.
Microsoft Word, Excel and PowerPoint
Adobe Photoshop and Illustrator
Sony Vegas and Adobe Premiere Pro
Atlassian Trello and Jira
OS Microsoft Windows and Linux Ubuntu
Video and Image Editing
Google Analytics & SEO